Privacy Policy

Last updated: 18.08.2025

1. Introduction

This privacy policy describes how “Trakya Pack” collects, uses, stores, and protects the personal data of visitors to the website https://trakya-pack.com, in accordance with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.

2. What personal data we collect

We may collect the following categories of personal data:

First and last name
Email address
Phone number
IP address
Website usage data (via cookies and analytics tools)

3. Purposes of processing

Personal data is processed for the following purposes:

Responding to inquiries and requests
Improving the functionality and content of the website
Marketing and informational purposes (only with consent)
Compliance with legal obligations

4. Legal basis for processing

Personal data is processed on one of the following legal bases:

Consent from the data subject
Performance of a contract or steps prior to entering into a contract
Compliance with a legal obligation
Legitimate interest of the data controller

5. Data retention

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6. Data sharing

“Trakya Pack” does not share personal data with third parties unless:

It is necessary for providing a service (e.g., hosting, analytics)
There is a legal obligation
Explicit consent has been given by the data subject

7. Your rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase data (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Withdraw consent
You may exercise these rights by contacting us using the details provided below.

8. Data protection

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction, or unlawful disclosure.

9. Cookies

We use cookies to enhance the user experience. More information can be found in our Cookies Policy.

10. Contact

For questions related to privacy and personal data protection, you can contact us at:

Email: office@trakya-pack.com
Phone: +359 88 679 5079
Website: https://trakya-pack.com